Returns & Refund Policy

Thank you for choosing RevitalRoots.

We want you to feel confident when purchasing from us. If you experience an issue with your order, we’re here to help.

Returns

Due to the nature of personal care products, we are unable to accept returns on opened or used items.

If your item arrives damaged or incorrect, please contact us within 7 days of delivery so we can assist you.

To request support regarding your order, please email:

Please include your order number and photos of the item where applicable.

If your order arrives damaged or you receive the wrong item, please contact us as soon as possible so we can resolve the issue.

We may offer a replacement or refund depending on the situation.

If a refund is approved, it will be processed to your original payment method.

Please allow 5–10 business days for the refund to appear in your account depending on your payment provider.

If you have any questions regarding returns or refunds, please contact us at: